Terms Of Use

Welcome to Scentessa. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any part of these terms, please do not use our website.

Use of Website

This website is intended for personal and lawful use only. You agree not to misuse the website or engage in any activity that may harm Scentessa or its users. You must provide accurate and complete information when placing an order.

Products & Orders

All products displayed on the website are subject to availability. Scentessa reserves the right to limit quantities, refuse, or cancel orders at its discretion. In case of incorrect pricing, stock unavailability, or system error, the order may be cancelled after informing the customer.

Pricing & Payments

All prices are listed in Pakistani Rupees (PKR). Prices may change without prior notice. Payment must be completed as per the selected method. Shipping charges are applied separately and shown at checkout.

Shipping & Delivery

Orders are processed within 1–2 business days. Delivery usually takes 2–5 business days, depending on the location. Scentessa is not responsible for delays caused by courier services or other factors beyond our control.

Returns & Exchanges

Returns or exchanges are allowed only for damaged items. Requests must be made within 7 days of receiving the product. Items must be unused and in original packaging. Returns or exchanges are not accepted for change of mind.

Order Cancellation

Orders may be cancelled before shipment by contacting customer support. Once an order has been shipped, cancellation may not be possible.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Scentessa and may not be copied, reproduced, or used without prior written permission.

Disclaimer

Product colors, packaging, or fragrance notes may vary slightly due to screen settings or batch variations. Fragrance performance may vary from person to person.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal information.

Changes to Terms

Scentessa reserves the right to update or modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

Phone: 0343-2122591
Email: scentessaa@gmail.com